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Last Updated:
Nov 15, 2011
 
 
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Support
 
FIRMWARE TROUBLESHOOTING

The firmware is the built-in program that run on the MCP hardware panel. The firmware revision number is shown on the MCP course display (left or right display depending by the MCP version) when start-up or when you connect the power supply. Before to upgrade the MCP firmware check the revision of the installed firmware and compare with the revision published on CPflight website download page. Note that the firmware revision numbers have not relation with the CPflighttools revision number. To update the firmware download the mcpfwxxx.zip file (xxx = revision number), extract the files in a temporarily folder and read carefully the enclosed txt or pdf document.


FIRMWARE UPGRADE TROUBLESHOOTING



MCP737 FIRMWARE UPGRADE
Download the firmware here (Read instruction enclosed in the firmware zipped file before proceed)
PROBLEM POSSIBLE CAUSE SOLUTION
Communication error in the CPflight MCP Firmware upgrade Communication port selection Selected the correct communication port in the first step of upgrade procedure.
Others software still running Close any possible CPflight program that already run on the computer. In the windows task manager close CPflight applications (if any)
Firmware update Jumpers Check the right insertion of the jumpers on the back of MCP. (Disconnect power and USB cable, insert the jumpers and reconnect power and USB cable to the MCP)
Power supply When you connect the power supply for firmware upgrade (with the two jumpers inserted), a fast flickering of backlight should occurs; if none check the power supply adapter functionality and connection.
Unable to close the upgrade.exe utility If something is wrong when you run the firmware upgrade utility, (power supply not connected, jumpers not inserted, wrong communication port selection or error in the sequence ...) the upgrade.exe utility goes in a close loop and remain active (continuously appear on the screen). Close upgrade.exe through the windows task manager (Ctrl/Alt/Del). If the problem persist restart the computer.